Siemens Healthcare Diagnostics' philosophy for preserving a successful business relationship is to continually provide the highest level of quality service and support. From state-of-the-art tools to a global logistical network, our experienced consultants, specialists and trainers provide customers with the support and guidance they need to meet the growing demands.
eCommerce
Place your orders online or start your cost per reported result (CPRR) reporting process with eLuminate
Online Customer Resources
Direct access to MSDS, customer documentation and all quality management tools (CHECKpoint Online, QC Online®/RTQC WEB™, LabAssurance™ QAP, etc.)
StreamCARE® Services
Automation is more than just hardware... StreamCARE Services the human side of automation. StreamCARE Services offer continuous service and support for optimization of your lab's workflow, worry-free installation and training, and committed follow-up.
RealTime SolutionsSM Services
RealTime Solutions Services encompasses a suite of Web-based service and support products, ranging from proactive service and quality management to customer documentation and logistics management, to help customers optimize their day-to-day operations and make well-informed decisions.
Consulting Solutions
Whether your goal is to increase efficiency, consolidate instruments, improve turnaround times, reduce operator intervention or expand capabilities, Siemens Healthcare Diagnostics' highly trained Business Consultants can help you.
Customer Care
See how our dedication to your success and peace of mind is with you every step of the way.