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Timely and qualified service is among the most critical inputs for customer’s satisfaction. Siemens has therefore increased its emphasis in this vital area by creating a special service team. This team provides round the clock (24x7) accessibility to all customers.
Highly trained and experienced professionals address the customer’s needs and problems. Depending upon the nature of problem, the service team provides either immediate solutions on phone/Fax/e-mail or deputes specialist to the plant in the shortest possible time. In addition, comprehensive remote service by actual viewing the complete plant on a monitor in the Siemens service center (TELEGAZE) can be provided. The various services offered include: